Power your
E-commerce
with Human Conversations

Make sure you are making the most of your traffic!

Convert 11-15% more through proactive 1:1 humans sales conversations!

Our Services

Most Popular

Sales Booster

1:1 human conversations
with sales-trained agents
on your site converting more.

Loyalty Outreach

Reach out to your customers with offers through direct messaging
with WhatsApp and Messenger.
New!

Advertising Booster

1:1 human conversations
across your ads with sales-trained agents.

How It Works

1.

We learn everything there is to know about your business

We do extensive research about your company to understand it. From your brand personality to your products and services, we leave nothing unknown to our agents.
2.

We conduct an A/B test to prove revenue uplift with statistical significance

We show you exactly the revenue uplift that we generate across your website, loyalty outreach and prospective ad channels.
3.

Based on positive uplift data, we then roll-out assigned team and bespoke sales strategy across your entire business

If you want more sales on your website, we'll be your closer. Want more leads? We'll automatically send them your way with a detailed summary. Want the best customer support there is? Our agents are human, empathic, well-researched and English natives.
4.

We review and improve performance, constantly

An account manager will be assigned to review performance, give suggestions and make adjustments once per month.

We constantly re-run AB tests to continuously monitor performance and provide updated ROI.

Proof It Works
Customer Stories

9% uplift in conversion rate

“ChatPerformance consistently delivers 13 ROAS and 9% uplift in Conversion Rate. Outsourcing our Proactive Sales Chat increased our investment returns and allowed us to invest our in-house resources in other aspects of our business. ChatPerformance has a performance-oriented mindset, which sits well with our culture. “
Marion Marella, Growth Lead Australia
READ FULL CASE STUDY

Our Success

Chatbots Lead To 80% Sales Decline Don’t leave your most valuable prospective customers purely in the hands of AI. We believe there is a smarter blend between AI and Human interaction.  

8%-11%

Increase in Conversion Rate

90%

Chat Satisfaction Rating

98%

Open Rate for CRM 1:1 conversations

8%-11%

Increase in Conversion Rate

90%

Chat Satisfaction Rating

98%

Open Rate for CRM 1:1 conversations

Pricing

ROAS is determined through the results our real-time 3rd party A/B methodology where we are able to accurately determine the level of uplift driven from our ChatPerformance solution. You will observe continuous proof of uplift through our monthly A/B reporting.

KNOW MORE

Talk to us how we can help your business

Let us help you create the perfect combination of Smart Automation and Live Human Interaction in your chat services, accessible 24/7.

BOOK NOW

Chat Performance LTD. Registration No. 202041327D,111 Somerset Road, #15-18 TripleoneSomerset, Singapore, 238164

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